Welcome, SoftwarePundit reader!

Smith.ai's virtual receptionists answer your calls, chats, and texts, 24/7. We combine the best live receptionists with machine intelligence.

Capture more leads, increase professionalism, reduce interruptions, and improve profits.

What makes Smith.ai superior?

We do much more than answer and transfer calls. We get real work done:
  • North America-based receptionists on duty 24/7. Forward all calls or overflow.
  • Lead qualification & intake with CRM integration for complete workflows
  • Payment collection, with integration to your credit card processing software
  • Appointment & call-back scheduling, with calendar software integration
  • Outbound calls: web-form follow-ups, work status updates & appointment reminders
  • Spam & sales call blocking, call screening & prioritization, plus VIP pass-throughs
Benefits
  • $100 off your first month of live calls and chats with code SOFTWAREPUNDIT
  • 5% discount when you sign up for both live calls and chats
  • 10% annual plan discount

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars

TALK TO OUR TEAM of experts

Book a consultation

Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • North America-based agents
  • Best-in-class AI technology
  • Live-staffed website chat
  • Bilingual services
  • Sales development & outreach
  • Rich call intelligence
Talk to us

TALK TO OUR TEAM of experts

Book a consultation

Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • North America-based agents
  • Best-in-class AI technology
  • Live-staffed website chat
  • Bilingual services
  • Sales development & outreach
  • Rich call intelligence
Talk to us

Client Testimonials

Solo, small, and midsize companies run superior businesses with Smith.ai — and so can you.

Get the most out of Smith.ai

Outreach Campaigns
Where we reach, engage & qualify leads to build your book of business. 
More about Outreach Campaigns
Web Chat
The best channel for sales, service & support by utilizing bots, humans, or both.
More about Web Chat

Integrations

Smith.ai integrates with your software. Calls, chats, appointments, and payments are automatically logged in your systems. Here is a selection of our many integration partners.

Business Management

Payments

Scheduling

Phone Systems

Interested in developing a Smith.ai benefits program for your members?
Contact us at benefit.programs@smith.ai

“I rely on Smith.ai to handle all of my firm's calls. Their intake process integrates with my practice management software, which saves me time. Plus, their professionalism means I pay a fraction of the cost of an in-house receptionist without sacrificing quality. I recommend Smith.ai to every attorney I see.”

Regina Edwards
Edwards Family Law

“Smith.ai has been integral to my business at CMIT Solutions of Morristown. Their service was extremely easy to set up and they have been extremely professional with their customer care. Having a live-answer service handle all my incoming calls gives my business a level of professionalism that it was missing and allows me to easily prioritize all of my call-backs. I highly recommend Smith.ai to any business looking for a live-answer service.”

Jason Bosslett
CMIT Solutions of Morristown

“Having real, live people answering the phone has made a huge difference in the volume of my practice, and I'm all about Smith.ai's technology-driven approach. I can focus on my clients without interruptions from sales calls and spammers, yet I remain in the loop when I'm in court or a meeting thanks to their text summaries. I love that Smith.ai manages my web chats now, too! They're one of the key reasons I was able to grow from a solopreneur to an 8 person team!

Justie Nicol
Colorado Lawyer Team